Effective Date: July 30, 2026

At West Coast Stabilizers Inc., customer satisfaction is important to us. We strive to provide high-quality marine stabilization products and professional services. Please review our Return & Refund Policy before making a purchase.

Returns

Returns are accepted only for eligible products that are unused, uninstalled, and in their original condition with all original packaging, manuals, accessories, and documentation included. Return requests must be submitted within 30 days of receiving your order.

Before returning any item, customers must obtain a Return Merchandise Authorization (RMA) from our customer support team. Returns received without prior authorization may not be accepted.

Non-Returnable Items

Certain products are not eligible for return, including:

• Custom-built or special-order marine equipment
• Products that have been installed or used
• Electrical components once installed
• Clearance or final sale items
• Products damaged due to misuse, improper installation, or unauthorized modifications

These items are considered final sale unless otherwise required by law.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges, installation fees, expedited shipping costs, and other service-related charges are generally non-refundable unless the return is the result of our error.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery. Include your order number, photographs of the product and packaging, and a brief description of the issue.

After reviewing the claim, we will work to provide an appropriate resolution, which may include a replacement, repair, or refund where applicable.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has entered processing, custom manufacturing, or shipment, cancellation requests may not be possible or may be subject to applicable cancellation or restocking fees.

For custom installations or special-order products, cancellation terms may vary depending on the stage of production.

Return Shipping

Unless the return is due to our error or a verified defective product, customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance for valuable marine equipment.

West Coast Stabilizers Inc. is not responsible for returned items lost or damaged during transit.

Manufacturer Warranty

Many products sold through our website are covered by the original manufacturer’s warranty. Warranty claims are subject to the manufacturer’s terms and conditions and may require inspection, repair, or replacement as determined by the manufacturer.

Contact Us

If you have any questions regarding returns, refunds, or warranty assistance, please contact our team.

West Coast Stabilizers Inc.
624 Terminal Way, Costa Mesa, CA 92627
(Inside Fishing Boats Unlimited)

Phone: (949) 424-4076
Email: ocgyro@icloud.com